Effective Date: 01/01/2024
Welcome to Main St Success ]! Our services are provided through our website and related platforms (collectively, the “Platform”) by Main Street Success, Inc, located at 47 W Main St, Smithtown NY 11787. By accessing or using our Platform, you agree to be bound by these Terms and Conditions (the “Terms”). Please read these Terms carefully before using our services.
- Use of Our Services
- Eligibility: You must be at least 18 years old to use our services. By agreeing to these Terms, you represent and warrant that you are of legal age.
- Account Registration: To access certain features of our Platform, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- User Responsibilities: You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your password. You agree not to disclose your password to any third party.
- Content
- Intellectual Property: The content on our Platform, including text, graphics, images, videos, and course materials, is owned by Main St Success or used with permission. This content is protected by copyright and other intellectual property laws.
- User-Generated Content: Users may post reviews, comments, and other content, as long as the content is not illegal, obscene, threatening, defamatory, infringing on intellectual property rights, or otherwise injurious to third parties.
- Prohibited Conduct
You agree not to use the Platform for any purpose that is unlawful or prohibited by these Terms. This includes, but is not limited to, engaging in behavior that is harmful, threatening, abusive, harassing, defamatory, or disruptive to the operation of the Platform.
- Fees and Payment
- Fees: Certain services on our Platform are subject to payment of fees. All fees are quoted in United States dollars and are subject to change.
- Refund Policy: Please review our refund policy, which is part of these Terms, to understand our practices related to refunds.
- Refund Policy for In-Person Classes
Effective Date: 01/01/2024
At Main St Success, we are dedicated to providing our students with quality educational experiences. We understand that circumstances may arise where a student needs to request a refund. To ensure clarity and fairness in these situations, we have established the following refund policy for our in-person classes.
Refund Request Procedure
- All refund requests must be submitted in writing to the School Director. Our aim is to process your request promptly and efficiently.
Refund Eligibility
- Full refunds, minus any applicable processing fees, will be granted provided that the request is made before the commencement of any class sessions.
Non-Refundable Circumstances
Refunds will not be issued under the following conditions:
- After the student has started attending any sessions, including both accelerated and evening formats.
- For students enrolled in the accelerated program who do not attend the subsequent accelerated program, fail to notify the staff, or do not request a transfer start date extension to the next available scheduled accelerated program.
- For students enrolled in the evening program who fail to start the course within 90 days from the enrollment date, do not notify the staff, or do not request a start date extension.
- If a student does not complete the course within one year from the start date.
- If a student is dismissed from the school by the School Director due to failure to adhere to school policies or violation of any student codes of conduct.
Additional Refund Conditions
- Please be aware that physical textbooks are non-refundable once distributed, and e-books are non-refundable following purchase.
- Refunds will be issued via Main Street Success company check, regardless of the original payment method used for the transaction.
Our Commitment
Main St Success is committed to the success of our students. This refund policy is designed to be transparent and fair to both the student and the school, ensuring that all parties understand their rights and responsibilities. We encourage students to carefully consider their schedules and commitments before enrolling in our in-person classes to ensure a rewarding educational experience.
For any inquiries regarding this policy or to submit a refund request, please contact the School Director at Main St Success 631-212-8328.
d. Refund Policy for Online Courses
Refund Policy Effective Date: 01/01/2024
Welcome to Main St Success. We’re committed to offering high-quality educational content to our students. We understand, however, that there may be circumstances under which a student might request a refund. Below is our refund policy, designed to clarify these situations and provide a straightforward process for requesting a refund.
- Eligibility for Refund
- Students are eligible for a full refund within [14 days] of purchase if less than [10%] of the course has been completed. This timeframe allows students adequate opportunity to review the course content and determine if it meets their needs and expectations.
- Non-Refundable Circumstances
- No refunds will be issued for any courses after [14 days] from the purchase date.
- Courses that have been completed more than [10%] are not eligible for a refund. This policy is in place because a significant engagement with course material indicates that the student has derived value from the content.
- No refunds are available for downloadable content, webinars, or live interactive sessions that have already occurred.
- Process for Requesting a Refund
- To request a refund, students must contact our support team at Administration within the eligible refund period. Please include the purchase date, the name of the course, and the reason for the refund request.
- Our team will review the request and respond within [5 business days]. If the refund request meets our criteria, the refund will be processed back to the original payment method within [10 business days].
- Course Access After Refund
- Upon processing a refund, the student will lose access to the course content, and their progress will be permanently deleted.
- Modifications to the Refund Policy
- Main St Success reserves the right to modify this refund policy at any time. We will notify students of any changes by updating the policy on our website and sending an email notice.
- Termination
We may terminate or suspend your account and bar access to the Platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including, without limitation, a breach of these Terms.
- Disclaimers
The Platform and its content are provided on an “as is” basis. Main St Success makes no representations or warranties of any kind, express or implied, as to the operation of the Platform, the information, content, materials, or products included on the Platform.
- Limitation of Liability
In no event shall Main St Success, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Platform.
- Governing Law
These Terms shall be governed and construed in accordance with the laws of New York. without regard to its conflict of law provisions.
- Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on the Platform.
- Contact Us
If you have any questions about these Terms, please contact us at Main St Success 631-212-8328.